2019 is off to an amazing start here at Blueboard. The Client Success Team has been onboarding awesome new clients, fostering relationships, and rolling out new features to Blueboard’s platform. With that being said, the Client Success Team is growing in size and scope too.
With all this change, we wanted to introduce you to our Client Success Team. Get to know us and learn more about how we’ll work together to support your business goals moving forward.
Acting as a trusted partner to our clients, Jon’s mission is to understand your business needs and objectives on a deeper level. His priority is making awesome and effective recognition programs come to life in your organization by aligning your business goals with Blueboard’s value proposition. He not only educates you on how to use Blueboard to its full potential within your organization, but also works to align your company’s leadership around the creation of an engaged workforce.
Jon will work to understand your goals and program objectives and ensure that you are achieving value at every stage in your customer journey as we grow together, leaning on best practices from the Blueboard Method™.
Consider Lindsey to be your CS physician; to check-up when you’re healthy to keep you on track and prescribe fixes when you’re feeling unhealthy. She’ll be your champion educating you on new and existing features to help maintain a healthy program while setting you up for success and supporting any future roll-outs.
Jen will work directly with clients to build and launch strong, successful recognition programs. She’s responsible for working directly with all new clients to get their programs off the ground, as well as working through the implementation of new program extensions when current clients advance their recognition mix.
Jen will be your go-to when you’re building out your program from kick-off to optimization. She’ll build the program you’ve envisioned and educate your team on best practices for launching strong, sustainable recognition programs while encouraging employee buy-in. Any future feature or application add-ons will also be rolled out through Jen and her team.
Here’s how you can get in touch with us going forward:
CS@blueboard.com - Use this email for all program-related questions that may require a strategic discussion or insights from our team.
Support@blueboard.com - Use this email as a help desk when you have technical issues or concerns that need to be corrected quickly.
Utilizing these email addresses will help to streamline and expedite our conversations and stay organized as a team. We appreciate your effort to use them in advance.
We’re looking forward to growing your programs together.
Until next time,